Thinking

Questions worth
answering.

Field notes on evidence, operations, judgement and the systems between them.

Intelligence systems

What is an intelligence system for an evidence-rich organisation?

An intelligence system connects an organisation’s existing evidence to the decisions people need to make, with answers that can be traced back to source.

Operating intelligence

What is the difference between workflow automation and operating intelligence?

Workflow automation completes a defined sequence faster. Operating intelligence helps an organisation see and reason across sequences, teams and systems.

Reporting intelligence

Why does board reporting take weeks?

Board reporting takes weeks when reporting is really reconstruction: collecting the same evidence, reconciling definitions and rebuilding the organisational story each cycle.