Selected work / 02

Operating intelligence

Fencepac Group.One job. The wholeoperation.

Fencepac Group delivers demanding work through the skill of its people. Cylentis is helping build the system around them: connecting what was priced, planned, delivered, changed and claimed, so each person can act with the context of the whole job.

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May 2026Partnership began
Field + officeWorking systems
DispatchIn development

The pressure

The work was moving. Its context had to catch up.

Cylentis connects Fencepac Group field records with office work. Dispatch and the wider tender-to-claim capability are in development.

Fencepac's teams knew how to get the job done. But high-volume quoting, crew scheduling and job-cost visibility depended on people holding context across systems. On site, daily forms made routine records harder than they needed to be.

In the office, finding worker qualifications and equipment certificates meant moving through separate screens. Each handoff depended on someone carrying the detail forward.

The work

Start where the work happens.

The first working layer is a phone-first Safety Hub organised around the job and the day. Its field records connect to the people responsible for the next step.

On site, on a phone

Crews can record pre-starts, inspections, deliveries, delays, dayworks, permits, photos and end-of-day progress around the selected job.

Field evidence into office work

Deliveries connect to site activity. Dayworks route through variations to the person responsible for the claim. Office views bring labour and equipment records, licences and certificates into reach.

Yard to job

Dispatch is in development to show what is available, what is committed and what needs to reach site. The longer view connects each load, truck, crew and item of equipment to the job, with its supporting detail close at hand.

Where this is heading

Carry the job from tender to claim.

The wider system is taking shape across tender review, custom-spec estimating, project planning, procurement, delivery, QA, variations and claims. The design is for AI to analyse incoming tenders, prepare take-offs and estimates for human checking, and carry an awarded job into a plan for its project manager.

Materials and labour can then be allocated against that plan, with changes and evidence following the job through to claim. The people responsible check the values, make the decisions and own the relationships. A complex job can run for years; its context should remain useful throughout that life.

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